Privacy Policy for Aeroviza
Our commitment to data privacy and transparency
Introduction to your privacy
Aeroviza is dedicated to protecting the privacy of its website visitors and clients. This policy outlines how we collect, use, and safeguard your personal information on aeroviza.world.
We follow the requirements of the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR), ensuring our processes are compliant with South African law.
Types of data we collect
We collect information you provide directly, such as contact details, and data automatically via your interaction with our website, including technical and usage information.
Direct information collected
- Contact details you enter in forms or send by email
- Project and enquiry information you share
- Feedback or reviews you provide about our service
- Survey responses voluntarily submitted
- Details given in calls or direct meetings
Automatic information collected
- IP address for session management and security
- Browser type, version, and settings used
- Device information such as mobile, tablet, or desktop
- Usage data, page visits, and interactions
- Cookies and similar data for analytics and preferences
How we use your data
Your data helps us respond to queries, improve service, secure our site, and deliver relevant communication. We use information in strict confidence, according to South African law.
- To answer enquiries about services
- Provide project updates or notifications
- Request feedback for quality assurance
- Maintain website security measures
- Analytics to enhance our offerings
- Send relevant information if you opt in
- Fulfil legal or contractual obligations
Our assurance: We will never sell personal data and maintain confidentiality across all interactions.
How we share your data
Your personal information will only be shared with trusted service partners or when legally required. We demand strict confidentiality from all third parties.
Third-party service partners
We may share information with hosting, analytics, or communication partners solely to operate and improve our services.
Legal requirements
We may disclose data if legally compelled or to protect rights and site integrity.
Anonymous statistics
Aggregated data may be used for analytics, always anonymized and never personally identifiable.
Your rights and choices
Under POPIA and GDPR, you can access, rectify, delete, or object to the processing of your data. Requests can be submitted at any time using our contact details.
- You may request access to your data at any time.
- Request correction of any inaccurate personal data held.
- Ask for the deletion of data if processing is no longer required.
- Obtain a copy of your data in usable form.
- Object to processing based on legitimate interests.
- Request limitations on how your data is processed.
To exercise your rights or raise privacy queries, contact us using the details at the end of this page.
How we secure your data
Security measures include encryption, limited access, and regular policy reviews. We act proactively to reduce risks of unauthorized access.
Technical measures
- SSL encryption for all transferred data
- Secure backup servers for data storage
- Automatic security updates installed promptly
- Multi-factor authentication for team access
Organizational safeguards
- Limited, monitored employee data access
- Staff trained in privacy and compliance
- Annual review of privacy procedures
- Documented incident response plans
How long your data is kept
We store information as needed for service delivery, compliance, and ongoing support, as required by law and client agreements.
- Account and contact records are kept for necessary periods.
- Search and browsing behavior stored for site enhancement.
- Enquiries and messages retained for response and records.
- Transaction records are kept per statutory timelines.
- Preferences kept if you subscribe or opt in to updates.
Data is deleted or anonymized when no longer necessary for business or legal reasons.
International data transfers
Information may be transferred across borders if we use international service providers, always under strict security standards.
- Standard Contractual Clauses are applied where required
- Only trusted providers are engaged
- Encryption enforced for sensitive transfers
- Data transferred solely for business operations
Our use of cookies
Cookies help us provide a personalized site experience and monitor performance, always in compliance with applicable law.
Types of cookies used
- Required for critical features and basic functionality
- Support site analytics and help improve speed
- Customize your user experience when browsing
- Maintain session state and site preferences
You can manage preferences in your browser or change cookie settings in our interface.
Changes to this policy
We update our privacy policy in line with legal or operational developments. Significant updates will be communicated directly where possible.
- Notice provided via our website
- Service-related email notification, if subscribed
- Prominent user dashboard alert
- Document version control at policy top
Review this policy regularly for the latest information.
Contact information for privacy requests
For privacy-related queries, contact us directly by phone or email.
Aeroviza
Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27228962349
Email: content@aeroviza.world
Policy last updated March 7, 2026
Effective from March 7, 2026
